After-sales service

After-sales service

Our company has established a comprehensive after-sales service system. In the event of any quality issues, we will provide prompt support upon receiving notification from the customer. We have also set up a dedicated sales service hotline to offer customers technical consultation and support at every stage—before, during, and after purchase.
Standard custom equipment comes with a one-year warranty and lifetime online support; on-site installation and training services are available upon request.


Hengxiang After-Sales Service

Customer base


Hengxiang’s customer base spans countries across the globe. Domestically, our clients are located in Shandong, Anhui, Hebei, Jiangxi, Hunan, and other regions; in Jiangsu Province, 80 percent of medical device manufacturers rely on Hengxiang’s equipment. Internationally, our customers are distributed in India, Russia, Uzbekistan, Vietnam, Pakistan, and more.

Customer base

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